AI Disclaimer

This AI Disclaimer explains how Samantha Millen trading as OpsClarity (ABN 57 606 469 183) (OpsClarity, we, us or our) uses artificial intelligence tools and services (AI Tools) in our business, on our website, and in delivering our services. It should be read together with our Website Terms of Use and our Privacy Policy.

We use AI Tools to help us work more efficiently and to make some of our guidance available to you online. We remain responsible for our services, and we apply professional judgement to work produced with the assistance of AI Tools.

We may use AI Tools, including generative AI tools such as those built on OpenAI's ChatGPT, to assist us with:

AI Tools support our work. They do not replace the experience, judgement and review that we apply to what we provide to you.

Information and output produced with the assistance of AI Tools is general in nature. It does not take into account your particular circumstances, and it is not legal, financial, accounting, tax or other regulated professional advice, and must not be relied on as if it were.

AI Tools can produce output that is inaccurate, incomplete, out of date or not suitable for a particular purpose. Where we provide you with a deliverable that has been prepared with the assistance of AI Tools, we review it before we provide it, but you remain responsible for your own decisions about how to use it.

We do not warrant or guarantee any particular result, ranking, traffic level, lead volume, revenue or other business outcome from the use of AI Tools or from our services, except to the extent required by law.

The Clarity Check is an interactive tool on our website that uses AI Tools, including tools built on third-party platforms, to provide general guidance and to suggest an appropriate starting point for our services.

The Clarity Check provides general guidance only. It does not replace a professional consultation, and it does not guarantee any particular business outcome. Its output may be inaccurate or incomplete, and you should not rely on it as if it were advice tailored to your circumstances.

When you use Clarity Check you may be provided with the following notice:

Some AI Tools are provided by third parties and process information on servers that may be located outside Australia. Information you enter into a tool on our website may be processed by the third-party platform that provides that tool.

You should not enter sensitive information, confidential information, or the personal information of other people into the AI Tools available on our website. We handle any personal information we receive in accordance with our Privacy Policy.

When we use AI Tools to deliver our services, we take reasonable steps to protect your confidential information and personal information. We do not input your confidential information or personal information into an AI Tool unless we reasonably consider that the tool provides appropriate confidentiality, security and data-handling protections, or you have consented.

We do not use AI Tools to make decisions that have a legal or similarly significant effect on you without human involvement. Our AI Tools support human judgement; they do not replace it.

Nothing in this AI Disclaimer excludes, restricts or modifies any guarantee, right or remedy under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified.

Subject to clause 7.1, and to the extent permitted by law, we are not liable for any loss or damage arising from your reliance on output produced with the assistance of AI Tools, including the Clarity Check, where that output is used other than as part of a service we provide to you under a separate written agreement.

We may update this AI Disclaimer from time to time to reflect changes in the AI Tools we use, our practices, or the law. The current version will be available on our website, and the version that applies is the one in effect when you interact with us.

If you have any questions about this AI Disclaimer or our use of AI Tools, you can contact us at hello@opsclarity.com.au.